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What does the Woodstock Improvement District do?

Woodstock Improvement District (WID) provides top-up cleaning and security services to one of Cape Town’s oldest residential and business nodes.

New Woodstock ID Map 2020Download high-resolution Woodstock district map

How did WID begin?

In the early 2000s several local business leaders became increasingly concerned about the signs of urban decay in the Woodstock area. The safety of employees travelling between transport hubs and places of employment was also an issue. For this reason, the Woodstock Upliftment Project was established which subsequently led to the establishment of a Business Forum. The Forum’s main focus areas were security, cleaning and greening. With the support and input from City Council,the Woodstock Improvement District was established in May 2005. Read the full story on our blog.

In cooperation with its partners (City of Cape Town, SAPS, property and business owners) WID has made, and continues to make, a constructive contribution to making Woodstock a desirable place to live, work and play.

What are the core responsibilities of WID?

  • To supplement and enhance the basic services offered by the City of Cape Town.
  • To facilitate a cooperative approach between the City and private sector in the provision of municipal services.
  • To coordinate the provision of a well-maintained, safer, cleaner and greener environment in Woodstock.
  • To exhibit Woodstock as a prime location and preserve its district identity.

CID By-law and Policy

All City Improvement Districts operating in the City of Cape Town exist in accordance to the CID By-law and Policy (available to download at the links).

The objective of the CID By-law is to:

  • Provide a framework for the establishment of CIDs within the municipal boundaries of the City, including the composition, powers, functions and funding of governance structures of CIDs; City oversight over the implementation of CIDs by their governance structures, and to provide for related matters.”

The purpose of the CID Policy is to:

  • Provide a policy framework for the establishment of CIDs with a view to: enhancing and supplementing the municipal services … in order to improve and upgrade the CID; facilitating investment in the CID; facilitating a co-operative approach between the City and the private sector in the provision of additional municipal services; promoting economic growth and sustainable development in a manner complimentary to the City’s objects and developmental duties under its IDP; and preventing degeneration of distressed areas and promoting urban regeneration through sustainable urban management.
  • Assist and facilitate community-driven initiatives to establish CIDs.
  • Provide for City oversight of the establishment and management of CIDs.
  • Ensure transparent and accountable governance of CIDs. 

How is WID funded?

A levy over and above the existing property rates is charged by the City of Cape Town on all business properties within WID’s area of operation (see map).  This levy is based on the municipal valuation of each property and is payable by all property owners. These funds are paid over to WID, which in turn operates according to an approved business plan and budget.

How does WID operate?

The WID is a non-profit company, in a Special Rating Area (SRA) with a board of directors representing local commercial property owners. The board provides financial and operational oversight and strategic direction, and develops the business plan and budget of WID.

Who partners with WID?

Security and cleaning are performed by companies contracted by the WID. In addition, the WID supervises two Law Enforcement Officers committed to the WID area by the City of Cape Town.

Who is in charge of WID?

WID is accountable to its members, who are commercial property owners in WID’s area and are registered as such. It reports on its management and finances on an annual basis at the Annual General Meeting, which all registered commercial property owners are entitled to attend.

Management Team

As of September 2020, Woodstock Improvement District is running under new management.

The Board of the Woodstock Improvement District NPC has appointed a new management company to oversee its operations. Geocentric Information Systems (Pty) Ltd (“Geocentric”) has been duly appointed to manage the Woodstock Improvement District from 1 September 2020.

All existing email addresses will remain active.

For any on-site operational matters please contact:


Senior Manager – 062 883 7045
Junior Manager – 074 750 1436

The current board of directors
  • Jackie Kröhn – Chairperson and Cleaning Director
  • Madelaine Tymvios – Social Upliftment and Marketing Director
  • Grant Elliott – Public Safety Director
  • Arnold Shapiro – Financial Director

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